Why isn't USB working?

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j199918
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Why isn't USB working?

Post by j199918 » Thu Nov 07, 2019 8:28 am

I saw that a while back the new USB stack was merged. I burnt a bootcd and tried to install it on an old PC (HP D220 desktop). To my surprise the keyboard didn't work at all on the first screen! Why is that?

EmuandCo
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Re: Why isn't USB working?

Post by EmuandCo » Thu Nov 07, 2019 12:04 pm

Well... My crystal ball is in dry cleaning right now, so: https://reactos.org/wiki/Debugging that we at least have a FEW information about the problems.
Image
ReactOS is still in alpha stage, meaning it is not feature-complete and is recommended only for evaluation and testing purposes.

middings
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Re: Why isn't USB working?

Post by middings » Fri Nov 08, 2019 11:28 pm

j199918 wrote:
Thu Nov 07, 2019 8:28 am
I burnt a bootcd and tried to install it...
Thank you for experimenting with ReactOS and letting us know the results that you saw. To have a chance of resolving the issue you encountered, we need some more information.

What is "it"? Did you burn an actual CD or did you copy the .iso file to a USB thumb drive and try to install ReactOS from that?
Also, please specify the exact release or daily build of ReactOS that you tried.
...on an old PC (HP D220 desktop).
Was it this PC? https://support.hp.com/us-en/product/hp ... /c00245694

If not, please list the product's specifications or provide a link to a comparable web page of specifications for your HP D220 desktop PC.

Also, please describe:
  • which operating system (if any) was installed in your PC at the factory
  • how much memory is installed in your PC
  • any devices attached to or installed in your PC, especially USB devices
  • any software, including drivers, that you added to the ReactOS install CD and how you added it
I strongly recommend reading How to Report Bugs Effectively by Simon Tatham, best known as the author of the widely used PuTTY program. His essay describes the information that one should supply when making support requests or bug reports (whether formal or informal).

What have you done to try to resolve the problem yourself? The first topic listed in the ReactOS Support forum is [ReadThis]ReactOS doesn't work in my computer!! Have you read it? The first post is all that is necessary to read, all the rest of the thread is mostly unhelpful chatter. That first post is becoming a bit obsolete but still describes a 'quick and dirty' way to capture useful debug information after a ReactOS crash.

Again, thank you for giving ReactOS a go on your PC. Please post additional information about your experience so others here can help you.

j199918
Posts: 2
Joined: Sat Aug 25, 2018 5:08 am

Re: Why isn't USB working?

Post by j199918 » Sat Nov 09, 2019 4:22 am

I'm not new to the project at all (I've been following it since 2013 and donated a few times). I check the GitHub repo all the time just to see what new stuff is being requested and merged every day. It seems like since 0.4.0 came out progress has skyrocketed... Yeah, still lots of stuff to do, but it is beyond impressive regardless. It is easily my most favorite project of any kind (open-source or not).

Yeah, I burnt an actual CD (revision g97d937a - I never use the actual releases since they are usually way behind the devbuilds). The USB boot support is seemingly non-existent outside of RAM boot so that isn't an option. That and the low RAM amount (mentioned below) would prevent me from loading the image in memory and being able to do anything meaningful afterwards...

Anyways: Yes, that is the machine. It is just a spare one I have laying around. To answer the bullet-points:

1. It had XP Home Edition on it prior to me getting it.
2. 256 MB. I plan on bringing it up to 1 GB or higher...
3. I made sure to only attach the USB keyboard / mouse, and of course the VGA and power cables. I didn't plug in the ethernet or speakers as I wanted to make sure I had a "barebones" setup right off the bat, just to minimize any potential issues...
4. I didn't add any stuff to this particular ISO, but, however: I like to open bootcd ISOs and I create new directories in the root (usually to store drivers for the specific machine). I use UltraISO to do this. Not sure if it is recommended...

Anyways, I think this machine has a serial port, but my work area's setup prevents me from having more than one machine plugged in and used at once...

binarymaster
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Re: Why isn't USB working?

Post by binarymaster » Sat Nov 09, 2019 6:02 pm

j199918 wrote:
Thu Nov 07, 2019 8:28 am
I burnt a bootcd and tried to install it on an old PC (HP D220 desktop). To my surprise the keyboard didn't work at all on the first screen!
Don't expect all USB things magically working, we're still alpha at the moment. I think you should create a ticket in JIRA regarding your problem with USB keyboard.
j199918 wrote:
Sat Nov 09, 2019 4:22 am
Anyways, I think this machine has a serial port, but my work area's setup prevents me from having more than one machine plugged in and used at once...
If you don't have a second PC to capture debug log via serial, here are some options:
1. A laptop or netbook with Serial to USB converter
2. One of JIRA users used this method to obtain debug log with an audio card:

Image

(clickable image)

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