can't request account for reporting bugs

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_cedric_
Posts: 1
Joined: Sun Feb 04, 2018 4:22 pm

can't request account for reporting bugs

Post by _cedric_ » Sun Feb 04, 2018 5:09 pm

Hi All,

I would like to report a bug, but i cannot register myself to jira.

I went to the following url:
https://jira.reactos.org/secure/Dashboard.jsp
next i clicked on this link:
https://jira.reactos.org/secure/Contact ... fault.jspa
Then I see the following on the page:
"Contact Site Administrators Your JIRA administrator has not yet configured this contact form."

How can I get an account so I can file bugs?
Kind regards,
Cedric

dizt3mp3r
Posts: 1449
Joined: Mon Jun 14, 2010 5:54 pm

Re: can't request account for reporting bugs

Post by dizt3mp3r » Sun Feb 04, 2018 7:11 pm

Wait a few days for your account to transfer to JIRA, after a short time, the login details here should work there.

middings
Posts: 1008
Joined: Tue May 07, 2013 9:18 pm
Location: California, USA

Re: can't request account for reporting bugs

Post by middings » Tue Feb 06, 2018 6:50 am

_cedric_ wrote:I would like to report a bug, but i cannot register myself to jira.
What did you try after you searched the ReactOS forums for a solution?

learn_more
Developer
Posts: 146
Joined: Fri Dec 19, 2014 10:00 pm

Re: can't request account for reporting bugs

Post by learn_more » Tue Feb 06, 2018 11:13 am

_cedric_ wrote:Hi All,

I would like to report a bug, but i cannot register myself to jira.

I went to the following url:
https://jira.reactos.org/secure/Dashboard.jsp
next i clicked on this link:
https://jira.reactos.org/secure/Contact ... fault.jspa
Then I see the following on the page:
"Contact Site Administrators Your JIRA administrator has not yet configured this contact form."

How can I get an account so I can file bugs?
Kind regards,
Cedric
You just have to create one account (Which you already did, since you are posting here),
and then you can use this same account to login to Jira and the main website.

milon
Posts: 969
Joined: Sat Sep 05, 2009 9:26 pm

Re: can't request account for reporting bugs

Post by milon » Wed Feb 07, 2018 2:01 pm

This seems to be another instance of a trivial & needed improvement:

https://jira.reactos.org/browse/ONLINE-757

Natoriumu EN
Posts: 9
Joined: Fri Feb 02, 2018 4:01 pm

Re: can't request account for reporting bugs

Post by Natoriumu EN » Wed May 09, 2018 12:32 pm

I've faced same problem. I can login to website and forum, but I can't login to Jira :(

cernodile
Posts: 58
Joined: Wed Nov 01, 2017 7:01 pm
Location: Estonia
Contact:

Re: can't request account for reporting bugs

Post by cernodile » Wed May 09, 2018 1:16 pm

Natoriumu EN wrote:I've faced same problem. I can login to website and forum, but I can't login to Jira :(
It can take some time for JIRA to sync. Try again a bit later.
My working rigs:
Dell Latitude E5430 on 0.4.9-vgal - i5-3340M, 8GB (4 utilized) DDR3-1600MHz RAM, booting off a USB.
Image

oldman
Posts: 1072
Joined: Sun Dec 20, 2009 1:23 pm

Re: can't request account for reporting bugs

Post by oldman » Wed May 09, 2018 3:22 pm

cernodile wrote:
Natoriumu EN wrote:I've faced same problem. I can login to website and forum, but I can't login to Jira :(
It can take some time for JIRA to sync. Try again a bit later.
Natoriumu EN Joined: 02 Feb 2018 14:01 and it is now 09 May 2018, therefore there is something wrong; it should not take that long.
Please keep the Windows classic (9x/2000) look and feel.
The layman's guides to - debugging - bug reporting - compiling - with some complementary scripts.
They may help you with a problem, so do have a look at them.

Natoriumu EN
Posts: 9
Joined: Fri Feb 02, 2018 4:01 pm

Re: can't request account for reporting bugs

Post by Natoriumu EN » Wed May 09, 2018 4:40 pm

Thank you for your reply, cernodile and oldman. I could finally login to JIRA :)


I've got some advice from people on IRC #reactos.

1.change current password by using "Request new password" link on the bottom part of the page https://www.reactos.org/ (https://www.reactos.org/user/password)

2.Wait. (at longest, for 24 hours, maybe)

3.Then, you can login to JIRA with new password.

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