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can't request account for reporting bugs
Posted: Sun Feb 04, 2018 5:09 pm
by _cedric_
Hi All,
I would like to report a bug, but i cannot register myself to jira.
I went to the following url:
https://jira.reactos.org/secure/Dashboard.jsp
next i clicked on this link:
https://jira.reactos.org/secure/Contact ... fault.jspa
Then I see the following on the page:
"Contact Site Administrators Your JIRA administrator has not yet configured this contact form."
How can I get an account so I can file bugs?
Kind regards,
Cedric
Re: can't request account for reporting bugs
Posted: Sun Feb 04, 2018 7:11 pm
by dizt3mp3r
Wait a few days for your account to transfer to JIRA, after a short time, the login details here should work there.
Re: can't request account for reporting bugs
Posted: Tue Feb 06, 2018 6:50 am
by middings
_cedric_ wrote:I would like to report a bug, but i cannot register myself to jira.
What did you try after you searched the ReactOS forums for a solution?
Re: can't request account for reporting bugs
Posted: Tue Feb 06, 2018 11:13 am
by learn_more
You just have to create one account (Which you already did, since you are posting here),
and then you can use this same account to login to Jira and the main website.
Re: can't request account for reporting bugs
Posted: Wed Feb 07, 2018 2:01 pm
by milon
This seems to be another instance of a trivial & needed improvement:
https://jira.reactos.org/browse/ONLINE-757
Re: can't request account for reporting bugs
Posted: Wed May 09, 2018 12:32 pm
by Natoriumu EN
I've faced same problem. I can login to website and forum, but I can't login to Jira
Re: can't request account for reporting bugs
Posted: Wed May 09, 2018 1:16 pm
by cernodile
Natoriumu EN wrote:I've faced same problem. I can login to website and forum, but I can't login to Jira
It can take some time for JIRA to sync. Try again a bit later.
Re: can't request account for reporting bugs
Posted: Wed May 09, 2018 3:22 pm
by oldman
cernodile wrote:Natoriumu EN wrote:I've faced same problem. I can login to website and forum, but I can't login to Jira :(
It can take some time for JIRA to sync. Try again a bit later.
Natoriumu EN Joined: 02 Feb 2018 14:01 and it is now 09 May 2018, therefore there is something wrong; it should not take that long.
Re: can't request account for reporting bugs
Posted: Wed May 09, 2018 4:40 pm
by Natoriumu EN
Thank you for your reply, cernodile and oldman. I could finally login to JIRA
I've got some advice from people on IRC #reactos.
1.change current password by using "Request new password" link on the bottom part of the page
https://www.reactos.org/ (
https://www.reactos.org/user/password)
2.Wait. (at longest, for 24 hours, maybe)
3.Then, you can login to JIRA with new password.