BSOD on DELL OptiPlex GX520

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kajikoffo
Posts: 3
Joined: Fri Mar 07, 2014 12:17 pm

BSOD on DELL OptiPlex GX520

Post by kajikoffo »

First of all hi to everyone from Czech republic, as I'm new here..

I have tried to install ReactOS on DELL OptiPlex GX520 as we have discarded many of those due to ending WinXP support. First it was blackscreen during installation, just after the boot files got loaded.. Solved by switching SATA controller to Compatible, disabling SATA HDD and using IDE HDD. Then I was able to install the system. After first reboot it was freezing on "graphical ReactOS loading" screen.. So went to debug and saw it freezing on FDD related SYS file.. After disabling FDD controller totaly :), I have managed to move a bit, now boot can't get over AFD.SYS, it freezes. If I insert installation CD and reboot, after AFD.SYS CD spins up, screen goes gray and freezes. And on regular startup I can get over "loading screen", CD spins up and I get BSOD 0x1E (0xC0000005, 0xF7636CB8, 0xF7547A9C, 0x00), win32k.sys - Address F7636CB8 at F7626000, DateStamp 52eefc23.

I also have the RS232 debug :

Code: Select all

 (ntoskrnl/kd/kdio.c:376) -----------------------------------------------------
(ntoskrnl/kd/kdio.c:377) ReactOS 0.3.16- (Build 20140202-rUNKNOWN)
(ntoskrnl/kd/kdio.c:379) 1 System Processor [2550 MB Memory]
(ntoskrnl/kd/kdio.c:380) Command Line: DEBUG DEBUGPORT=COM1 BAUDRATE=115200 SOS KDSERIAL
(ntoskrnl/kd/kdio.c:384) ARC Paths: multi(0)disk(0)rdisk(0)partition(1) \ multi(0)disk(0)rdisk(0)partition(1) \ReactOS\
(ntoskrnl/ke/i386/cpu.c:494) Supported CPU features : KF_V86_VIS KF_RDTSC KF_CR4 KF_CMOV KF_GLOBAL_PAGE KF_LARGE_PAGE KF_MTRR KF_CMPXCHG8B KF_MMX KF_WORKING_PTE KF_PAT KF_FXSR KF_FAST_SYSCALL KF_XMMI   KF_XMMI64 KF_DTS   
(ntoskrnl/ke/i386/cpu.c:801) Prefetch Cache: 32 bytes	L2 Cache: 0 bytes	L2 Cache Line: 64 bytes	L2 Cache Associativity: 0
(hal/halx86/acpi/halacpi.c:782) ACPI Timer at: 808h (EXT: 0)
(hal/halx86/acpi/halacpi.c:533) ACPI Boot table found, but not supported!
(hal/halx86/acpi/halacpi.c:890) ACPI 2.0 Detected. Tables: [RSDT] [FACP] [BOOT] 
(ntoskrnl/mm/ARM3/mminit.c:1443) HAL I/O Mapping at FFFE0000 is unsafe
(ntoskrnl/mm/mminit.c:260)           0x80000000 - 0x83800000	Boot Loaded Image
(ntoskrnl/mm/mminit.c:264)           0xB0000000 - 0xB0EF3000	PFN Database
(ntoskrnl/mm/mminit.c:268)           0xB0EF3000 - 0xB5E6B000	ARM3 Non Paged Pool
(ntoskrnl/mm/mminit.c:272)           0xB9400000 - 0xBB400000	System View Space
(ntoskrnl/mm/mminit.c:276)           0xBB400000 - 0xC0000000	Session Space
(ntoskrnl/mm/mminit.c:279)           0xC0000000 - 0xC03FFFFF	Page Tables
(ntoskrnl/mm/mminit.c:282)           0xC0300000 - 0xC0300FFF	Page Directories
(ntoskrnl/mm/mminit.c:285)           0xC0400000 - 0xC07FFFFF	Hyperspace
(ntoskrnl/mm/mminit.c:289)           0xE1000000 - 0xECC00000	ARM3 Paged Pool
(ntoskrnl/mm/mminit.c:292)           0xECC00000 - 0xF7BE0000	System PTE Space
(ntoskrnl/mm/mminit.c:295)           0xF7BE0000 - 0xFFBE0000	Non Paged Pool Expansion PTE Space
ACPI Compatible Eisa/Isa HAL Detected
(ntoskrnl/io/pnpmgr/pnpmgr.c:3186) Firmware mapper is disabled
(ntoskrnl/io/pnpmgr/pnpreport.c:353) Reported device: DETECTEDInternal\ACPI_HAL (Root\ACPI_HAL\0)
SAC DriverEntry: Entering.
(ntoskrnl/io/iomgr/driver.c:1600) '\Driver\SACDRV' initialization failed, status (0xc0000037)
(ntoskrnl/io/iomgr/driver.c:61) Deleting driver object '\Driver\SACDRV'
(drivers/bus/acpi/main.c:460) GetProcessorInformation()
(hal/halx86/legacy/bus/pcibus.c:715) WARNING: PCI Slot Resource Assignment is FOOBAR
(ntoskrnl/io/iomgr/iorsrce.c:874) IoReportResourceUsage is halfplemented!
(ntoskrnl/io/iomgr/iorsrce.c:874) IoReportResourceUsage is halfplemented!
(ntoskrnl/io/iomgr/driver.c:1600) '\Driver\BUSLOGIC' initialization failed, status (0xc00000c0)
(ntoskrnl/io/iomgr/driver.c:61) Deleting driver object '\Driver\BUSLOGIC'
(ntoskrnl/io/pnpmgr/pnpmgr.c:388) Installed service 'acpi' for critical device '*PNP0C08'
(ntoskrnl/io/pnpmgr/pnpinit.c:319) IopOpenRegistryKeyEx() failed with Status C0000034
(ntoskrnl/io/iomgr/driver.c:697) ZwOpenKey() failed with Status C0000034
(ntoskrnl/io/iomgr/driver.c:697) ZwOpenKey() failed with Status C0000034
(drivers/bus/acpi/busmgr/bus.c:1635) Unable to start the ACPI Interpreter
(drivers/bus/acpi/pnp.c:308) acpi_init() failed with status 0x5
(hal/halx86/acpi/halpnpdd.c:725) Remove device received
(ntoskrnl/io/pnpmgr/pnpmgr.c:672) Warning: PnP Start failed (ACPI_HAL\PNP0C08\0) [Status: 0xc0000001]
(ntoskrnl/io/iomgr/iorsrce.c:725) Failed opening given symbolic link!
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\floppy.sys at F7813000 with 13 pages
(ntoskrnl/io/iomgr/driver.c:1600) '\Driver\FLOPPY' initialization failed, status (0xc000000e)
(ntoskrnl/io/iomgr/driver.c:61) Deleting driver object '\Driver\FLOPPY'
(ntoskrnl/io/iomgr/driver.c:1980) IopInitializeDriverModule() failed (Status c000000e)
(ntoskrnl/mm/ARM3/sysldr.c:937) Leaking driver: floppy.sys
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\cdrom.sys at F77FF000 with 10 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\fs_rec.sys at F77F6000 with 9 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\null.sys at F77EF000 with 7 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\beep.sys at F77E8000 with 7 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\mouclass.sys at F77DF000 with 9 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\kbdclass.sys at F77D4000 with b pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\blue.sys at F77CC000 with 8 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\vbemp.sys at F77C4000 with 8 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\videoprt.sys at F77AD000 with 17 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\npfs.sys at F779C000 with 11 pages
Next-Generation NPFS-Lite
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\msfs.sys at F7795000 with 7 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\ndisuio.sys at F778B000 with a pages
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/drivers/network/ndis/ndis/protocol.c:981)(ndisBindMiniportsToProtocol) Performing global bind for protocol 'NDISUIO'
(drivers/network/ndisuio/main.c:101) NDISUIO: Loaded
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\afd.sys at F7770000 with 1b pages
(ntoskrnl/io/iomgr/file.c:438) Using IopParseDevice() hack. Requested invalid attributes: 1
(ntoskrnl/ex/init.c:1959) Free non-cache pages: 97e41
WARNING:  RtlCreateTagHeap at lib/rtl/heap.c:3852 is UNIMPLEMENTED!
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\system32\drivers\cdfs.sys at F7752000 with c pages
(base/system/smss/pagefile.c:909) SMSS:PFILE: Volume `\??\D:\' (3) cannot store a paging file 
Boot took 41179952845 cycles!
Interrupts: 1369 System Calls: 5617 Context Switches: 528
(ntoskrnl/ex/init.c:2001) Free non-cache pages: 97db6
(ntoskrnl/mm/ARM3/zeropage.c:50) Free non-cache pages: 97ff3
(ntoskrnl/mm/ARM3/session.c:795) Session 0 is ready to go: 0xBF7F0000 0xF773C000, 9d02b 0xB5E06E00
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\System32\win32k.sys at F75FB000 with 141 pages
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\System32\ftfd.dll at F757D000 with 7e pages
(subsystems/win32/csrsrv/init.c:579) Name=ObjectDirectory, Value=\Windows
(subsystems/win32/csrsrv/init.c:579) Name=SharedSection, Value=1024,12288,512
(subsystems/win32/csrsrv/init.c:579) Name=Windows, Value=On
(subsystems/win32/csrsrv/init.c:579) Name=SubSystemType, Value=Windows
(subsystems/win32/csrsrv/init.c:579) Name=ServerDll, Value=basesrv,1
(subsystems/win32/csrsrv/init.c:579) Name=ServerDll, Value=winsrv:UserServerDllInitialization,3
(win32ss/user/winsrv/init.c:51) WINSRV - HACK: Use keyboard hook hack
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/sysparams.c:1578) err: UserSystemParametersInfo called without active window station.
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/winsta.c:223) err: Invalid window station handle
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/ntuser.c:163) err: Enter NtUserInitialize(0, 00000000, 00000000)
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/display.c:190) err: Could not open HARDWARE\DEVICEMAP\VIDEO registry key:0xc0000034
(subsystems/win32/csrsrv/init.c:579) Name=ServerDll, Value=winsrv:ConServerDllInitialization,2
(subsystems/win32/csrsrv/init.c:579) Name=ProfileControl, Value=Off
(subsystems/win32/csrsrv/init.c:579) Name=MaxRequestThreads, Value=16
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/keyboard.c:202) err: NtDeviceIoControlFile() failed, ignored
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/keyboard.c:207) err: Keyboard type 4, subtype 0 and number of func keys 12
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/hotkey.c:55) err: Start up the debugger hotkeys!! Should see this once!
fixme:user32:ClientThreadSetup ClientThreadSetup is UNIMPLEMENTED!
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/hook.c:1093) err: Kill Thread Hooks pti B5889488 pdo 00000000
fixme:user32:ClientThreadSetup ClientThreadSetup is UNIMPLEMENTED!
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/sysparams.c:1578) err: UserSystemParametersInfo called without active window station.
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/user/ntuser/desktop.c:1973) err: Attempted to change thread desktop although the thread has windows!
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\System32\kbdcz.dll at F7548000 with 5 pages
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/gdi/eng/ldevobj.c:376) err: Driver Name 1 \SystemRoot\System32\kbdcz1.dll
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/gdi/eng/ldevobj.c:377) err: Driver Name 2 \SystemRoot\System32\kbdcz.dll
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\System32\kbdcz1.dll at F7543000 with 5 pages
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/gdi/eng/ldevobj.c:376) err: Driver Name 1 \SystemRoot\System32\kbdus.dll
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/gdi/eng/ldevobj.c:377) err: Driver Name 2 \SystemRoot\System32\kbdcz1.dll
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/gdi/eng/ldevobj.c:376) err: Driver Name 1 \SystemRoot\System32\kbdus.dll
(C:/Users/firek_000/workspace/reactos/0.3.16/reactos/win32ss/gdi/eng/ldevobj.c:377) err: Driver Name 2 \SystemRoot\System32\kbdcz.dll
(ntoskrnl/mm/ARM3/sysldr.c:174) Loading: \SystemRoot\System32\kbdus.dll at F753E000 with 5 pages
(ntoskrnl/se/semgr.c:629) HACK: Should deny access for caller: granted 0x90003, desired 0x190003 (generic mapping B5E080B0).
(ntoskrnl/se/semgr.c:629) HACK: Should deny access for caller: granted 0x90003, desired 0x190003 (generic mapping B5E080B0).
(ntoskrnl/se/semgr.c:629) HACK: Should deny access for caller: granted 0x90003, desired 0x190003 (generic mapping B5E080B0).
[7h
Entered debugger on last-chance exception (Exception Code: 0xc0000005) (Page Fault)
Memory at 0x00E0FD18 could not be read: Page not present.
kdb:> 
..many errors for sure.. I have guessed it could have been integrated VGA but as the MB does not have PCIe or AGP, I have tested only obsolete PCI VGA S3 Trident video card, no change.

I have tried also turning the USB controller off, not helping. Same with integrated NIC adapter. Same with memory/CPU BIOS settings. Last BIOS update didn't solve it either. Found no clues on this forum or internet so far (some Win NT related articles on MS support forum, not helping anything).

If anyone interested in computer's specs, can be found on http://www.dell.com/downloads/ap/produc ... 20_520.pdf.

If anyone could point me the right direction or give reason for why the system isn't going to work with this HW, I'll be thankful.. The point is we have like about a hundred of those, which could find some further use, but facing requirements of Win 7 (not mentioning the licence price) and infinite personell incompetence, this seems like a perfect solution. So thanks anyone for any clue.

User avatar
EmuandCo
Developer
Posts: 4439
Joined: Sun Nov 28, 2004 7:52 pm
Location: Germany, Bavaria, Steinfeld
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Re: BSOD on DELL OptiPlex GX520

Post by EmuandCo »

Hi. Enter "bt" in the last chance debugger to give us the backtracking information of the error please.
ReactOS is still in alpha stage, meaning it is not feature-complete and is recommended only for evaluation and testing purposes.

Webunny
Posts: 1201
Joined: Sat Apr 28, 2012 1:30 pm

Re: BSOD on DELL OptiPlex GX520

Post by Webunny »

Feel free to add it here too: https://www.reactos.org/wiki/PC_ROS_Rigs

kajikoffo
Posts: 3
Joined: Fri Mar 07, 2014 12:17 pm

Re: BSOD on DELL OptiPlex GX520

Post by kajikoffo »

EmuandCo wrote:Hi. Enter "bt" in the last chance debugger to give us the backtracking information of the error please.
Thanks for interest, here it is :

Code: Select all

Entered debugger on last-chance exception (Exception Code: 0xc0000005) (Page Fault)
Memory at 0x77DAA586 could not be read: Page not present.

kdb:> bt

Eip:
<win32k.sys:10cb8 (win32ss/gdi/eng/pdevobj.c:302 (EngpCreatePDEV))>
Frames:
<win32k.sys:11039 (win32ss/gdi/eng/pdevobj.c:543 (EngpGetPDEV))>
<win32k.sys:85ed7 (win32ss/gdi/ntgdi/dclife.c:610 (GreOpenDCW))>
<win32k.sys:86bde (win32ss/gdi/ntgdi/dclife.c:966 (IntGdiCreateDC))>
<win32k.sys:7865a (win32ss/user/ntuser/winsta.c:249 (co_IntInitializeDesktopGraphics))>
<win32k.sys:40e26 (win32ss/user/ntuser/guicheck.c:29 (co_AddGuiApp))>
<win32k.sys:40e98 (win32ss/user/ntuser/guicheck.c:61 (co_IntGraphicsCheck))>
<win32k.sys:69543 (win32ss/user/ntuser/windc.c:44 (DceCreateDisplayDC))>
<win32k.sys:695a8 (win32ss/user/ntuser/windc.c:75 (DceAllocDCE))>
<win32k.sys:69955 (win32ss/user/ntuser/windc.c:478 (UserGetDCEx))>
<win32k.sys:6a714 (win32ss/user/ntuser/windc.c:1020 (NtUserGetDCEx))>
<win32k.sys:6a808 (win32ss/user/ntuser/windc.c:1051 (NtUserGetDC))>
<NTOSKRNL.EXE:137ebd (ntoskrnl/include/internal/arch/../i386/ke.h:687 (KiFastCallEntryHandler))>
<NTOSKRNL.EXE:3ced (:0 (KiFastCallEntry))>
<user32.dll:35b31>
<user32.dll:363f5>
<user32.dll:39a7a>
<msgina.dll:2e3d>
<kernel32.dll:19d68>
<00000000>
kdb:> 

kajikoffo
Posts: 3
Joined: Fri Mar 07, 2014 12:17 pm

Re: BSOD on DELL OptiPlex GX520

Post by kajikoffo »

Webunny wrote:Feel free to add it here too: https://www.reactos.org/wiki/PC_ROS_Rigs
Thanks for hint, I will, as soon as we come to some conclusion (or abandon the "research" :))..

User avatar
Black_Fox
Posts: 1584
Joined: Fri Feb 15, 2008 9:44 pm
Location: Czechia

Re: BSOD on DELL OptiPlex GX520

Post by Black_Fox »

kajikoffo wrote:First of all hi to everyone from Czech republic, as I'm new here...
Ahoj! Welcome to the forums. The PC ROS Rigs page linked by Webunny lists one entry from Dell with identical or very similar config to the machine of yours, but the reported errors are different. As it seems unique, having your issue stored in Jira would be useful to the developers.

paul
Posts: 48
Joined: Tue Jul 10, 2007 5:58 am

Re: BSOD on DELL OptiPlex GX520

Post by paul »

I just found exactly? the same stack trace in my bug report five hours ago!
https://jira.reactos.org/browse/CORE-8020

Just stop trying F8, Enable VGA mode should fix it! :)
But if you used it, probably you was having an other bug when not trying to boot in VGA mode?

Just worth to mention my computer is a Netvista Pentium 4, 2.26 GHz with 512 Mb RAM.
And it happens too under VirtualBox... so does not seems hardware related to me.

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